Terms of Service

Agreement to Terms

By accessing or using GRAIsol Flow ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Description of Service

GRAIsol Flow is an AI-native communication platform designed for tech companies, providing:

• Real-time messaging and collaboration tools
• AI-powered chat assistance and document generation
• Workspace and organization management
• File sharing and voice communication
• Third-party integrations (GitHub, Google Workspace, Linear)

Account Registration and Security

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete information during registration
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account
• Use only one account per person

Acceptable Use

You agree to use the Service responsibly and in accordance with these Terms. You may not:

• Use the Service for any illegal or unauthorized purpose
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to other accounts or systems
• Interfere with or disrupt the Service or its servers
• Use automated tools to access the Service without permission
• Impersonate others or provide false information
• Violate any applicable laws or regulations

Content and Intellectual Property

Your Content

You retain ownership of content you create and share through the Service. By sharing content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute your content as necessary to provide the Service.

Our Content

The Service and its original content, features, and functionality are owned by GRAIsol Flow and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

AI-Generated Content

Content generated by our AI features may be used to improve our services. You are responsible for reviewing and validating AI-generated content before use.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using the Service, you agree to our Privacy Policy.

We implement appropriate security measures to protect your data, but cannot guarantee absolute security. You acknowledge the inherent risks of data transmission over the internet.

Subscription and Billing

Some features of the Service may require a paid subscription. By purchasing a subscription, you agree to:

• Pay all fees associated with your subscription
• Provide accurate billing information
• Notify us of any changes to your billing information
• Accept automatic renewal unless cancelled

We reserve the right to modify subscription pricing with 30 days' notice.

Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted service. We may:

• Perform scheduled maintenance with advance notice
• Temporarily suspend service for urgent maintenance
• Modify or discontinue features with reasonable notice

Termination

Either party may terminate your access to the Service:

• You may delete your account at any time
• We may suspend or terminate accounts for Terms violations
• We may terminate the Service with 30 days' notice

Upon termination, your right to use the Service ceases immediately, but these Terms remain in effect for applicable provisions.

Limitation of Liability

To the fullest extent permitted by law:

• The Service is provided "as is" without warranties of any kind
• We disclaim all warranties, express or implied
• Our liability is limited to the amount you paid for the Service
• We are not liable for indirect, incidental, or consequential damages
• Some jurisdictions do not allow certain limitations, so these may not apply to you

Indemnification

You agree to indemnify and hold harmless GRAIsol Flow, its affiliates, and employees from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Displaying in-app notifications

Continued use of the Service after changes constitutes acceptance of the new Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

Contact Information

If you have questions about these Terms, please contact us at: