Privacy Policy

Introduction

GRAIsol Flow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-native communication platform and related services.

Information We Collect

Personal Information

• Email address and name for account creation
• Profile information (avatar, display name, status)
• Organization and workspace membership details
• Authentication data (OAuth tokens, session information)

Communication Data

• Messages, files, and media shared through our platform
• Voice recordings and transcriptions
• AI-generated content and conversation summaries
• Workspace and channel participation data

Usage Information

• Device information (browser, operating system, screen resolution)
• Usage patterns and feature interaction data
• Performance metrics and error logs
• Integration usage (GitHub, Google Workspace, Linear)

How We Use Your Information

• Provide and maintain our communication platform
• Enable AI-powered features and document generation
• Facilitate team collaboration and workspace management
• Send notifications and important service communications
• Improve our services through analytics and user feedback
• Ensure platform security and prevent abuse
• Comply with legal obligations and enforce our Terms of Service

Data Storage and Security

We use Firebase by Google Cloud Platform for secure data storage and processing. Your data is encrypted in transit and at rest using industry-standard encryption protocols.

• End-to-end encryption for sensitive communications
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Automated backups and disaster recovery procedures

Third-Party Services

We integrate with third-party services to enhance functionality:

• OpenAI - AI chat assistance and document generation
• Anthropic Claude - Advanced AI analysis and code review
• GitHub - Code repository integration and issue tracking
• Google Workspace - Email and calendar integration
• Linear - Project management and task tracking

Your Rights and Choices

You have the following rights regarding your personal data:

• Access - Request a copy of your personal data
• Correction - Update or correct inaccurate information
• Deletion - Request deletion of your account and data
• Portability - Export your data in a common format
• Objection - Object to certain processing activities
• Restriction - Limit how we process your data

You can exercise these rights through your account settings or by contacting us directly.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion
• Messages and files: Based on workspace retention policies
• Analytics data: Aggregated and anonymized after 2 years
• Log data: Automatically deleted after 90 days

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: